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Grosvenor Casino

Holds a good reputation in UK.

Players from United States not accepted

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  • 40+ years of experience in the casino industry with 56 locations across the UK.
  • Huge selection of games from Playtech, Bally, Novomatic and more.
  • Largest dedicated live casino in the UK.
  • £20 no deposit welcome bonus for casino members.

Grosvenor Casino Review

Grosvenor casino is an instantly recognisable name in the UK, as the operator owns and manages 56 bricks-and-mortar locations across the country. They’ve been online since 2001, and are part of the Rank Interactive Group, which also owns Mecca Bingo and has close ties to Coral. They have been in operation since 1937.

Clearly it’s a well-known name, and UK punters who have ventured into one of their land-based casinos will be all too familiar with the Grosvenor brand. But how does the self-proclaimed ‘most popular casino brand in the UK’ translate its services to the online world? Is this a place to visit or a site to avoid?

Big on Slots

Grosvenor provides a no-download casino with over 250 instant-play games, and slots feature heavily in their offering. They’ve made the sensible decision to include slots from a number of different game developers to keep the library fresh and diverse, with slots from WMS, IGT, Bally, Playtech, and popular UK land-based manufacturer, Novomatic.

Novomatic titles include the likes of Lord of the Ocean and Indian Spirit, and you’ll also find some WMS classics like Zeus and the Wizard of Oz. IGT are one of the world’s largest game developers, and Grosvenor also hosts a range of IGT slots such as Pharaoh’s Fortune, Cleopatra and Da Vinci Diamonds.

In short, there are more than enough slots at Grosvenor to keep even the most demanding of players happy.

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Welcome Bonuses, Promotions and More

The welcome bonus is relatively small compared to many of the offers you’ll find online, but it’s a little more realistic and there’s a £20 no deposit bonus for Grosvenor casino members.

Grosvenor Casino Bonuses & Promotions

Type
Bonus Amount
Playthrough
Claim
No Deposit Bonus
£20
5x

If you’ve ever visited a land-based Grosvenor casino you’ll be required to sign up for free membership upon entry. This includes providing an email address where you will be sent details of how to claim the free £20. In addition, both members and non-members are eligible for a 100% matched bonus up to £20 on their first deposit.

The initial no deposit bonus only has to be played through once before it becomes withdrawable, while the deposit for the matched bonus must be played through 5 times before winnings can be withdrawn (the £20 bonus itself is not withdrawable). This is a much more realistic playthrough requirement than many casinos which ask players to bet their deposit and bonus up to 50 times over before they can withdraw.

In addition to the two welcome bonuses, there are a range of other promotions including happy hour, double winnings, cashback on losses, free spins, loyalty schemes and an exclusive VIP programme. These change on a regular basis so it’s always worth checking out the latest promotions.

Live Casino, Poker and Table Games

One area where Grosvenor really stands out above its competition is its live casino, which it claims is the largest dedicated live casino in the UK. The service is provided by Evolution Gaming and features 31 tables with several live dealers running games of Roulette, Blackjack, Hold’em, Baccarat, and 3-card poker.

The casino and the dealers are based in the UK, and Grosvenor’s experience in physical casino operations really comes across in the design, the style and the quality of the service.

The Grosvenor Service

Customer service is only open from 8am to 11.59pm, and can be contacted via UK Freephone, live chat or email. It’s a shame that they don’t operate 24 hours a day, but UK punters do have the additional option of contacting or visiting a local casino to solve any issues that may arise.

The minimum deposit is £5 and there are no charges for deposits or withdrawals. The majority of the UK’s main payment methods are accepted, including VISA, Mastercard, Paypal, Skrill and Neteller.

Mobile Apps and Compatibility

The instant-play casino can be accessed on any phone or device that supports web-browsing, but there is also an app for the casino and live casino for iOS which can make for an even better experience for iPhone and iPad users. There’s a dedicated poker app for both iOS and Android, as well as a ‘My Casino’ app for both operating platforms which helps users locate their closest Grosvenor casino, as well as check facilities, make dining reservations, and peruse the range of games.

Our verdict

Grosvenor can trade on its reputation as the UK’s leading casino operator and there is little doubt that this is a trustworthy site. The range of slots is excellent and there are enough games from enough different providers to fend off boredom. The live casino is also a vital string to the Grosvenor bow, and those who like the taste of live action really owe it to themselves to test this site out.

The welcome bonuses could be bigger, but at least the playthrough requirement is very reasonable, so punters have a fighting chance of ‘winning’ some of that bonus money. All in all this is a decent online casino with a good name, a good selection of games, and one of the best live casinos out there.

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