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Arctic Spins Casino

Explore an online casino where you can truly chill

Players from United States not accepted

  • Hundreds of games with original search filters which make it fun to find new games.
  • Terrific support including 24/7 email help, live online chat, and a UK phone number.
  • Basic and underwhelming welcome bonuses which could turn some customers off.
  • Confusion and inconsistencies surrounding the terms and conditions for withdrawals.

Arctic Spins Casino Review

If you like your casinos to be cool, Arctic Spins will be right up your ocean. Polar blues and snow whites adorn this casino and play on the icy theme here, which transports players to the Arctic regions and has a Christmassy feel to it at times.

The casino was introduced in 2017 and holds two licences: one from the esteemed UK Gambling Commission, and another from the Government of Gibraltar. Our expert reviewers can see how this makes it easy for players to trust the site, despite its relative infancy. Trust is certainly an important factor when considering which casino to play at, but there are many other factors we think you should also take into account. Is Arctic Spins worth your time, or does it leave you out in the cold? Read on to find out what we've got to say about that.


Will You Find the Welcome Bonus Inspiring Enough?

Once you're newly signed up at Arctic Spins, you will be eligible for a welcome bonus – but it might not be the most exciting one you’ve ever come across. While many online casinos tend to entice players with mind-boggling sums on their first deposit, Arctic Spins are much more sensible with their offer. Perhaps a little too sensible, in fact. 

Joining a new casino should be an exciting prospect, so we were keen to test the excitement factor here. You'll find that the welcome offer at Arctic Spins does change from time to time, but it’s not uncommon for new players to receive only a handful of free spins when joining the casino. These free spins are often limited to just one slot game, and to make matters worse, the wagering requirements are pretty much in line with other casinos. 

Our review experts are also aware of how a small welcome offer from a casino can be a blessing when correctly executed. Unfortunately, we were not too impressed with the fact that any winnings you make from the welcome offer you receive at Arctic Spins Casino still need to be wagered many times. We find that ultimately makes for a particularly unappealing welcome. That's us waving excitement goodbye.

Terms and conditions apply, 18+. Play responsibly.

A Trickle of Slow and Steady Promotions 

You'll soon realise that Arctic Spins' welcome bonus isn’t exactly a showstopper. That said, you can at least find added value in the casino’s other promotions.

Again, this casino takes a different approach from most sites. The emphasis here is not on a quick return, but on slow and steady progress that rewards loyal players. For instance, it will often run leaderboard specials which can last two weeks or longer. To stand a chance at winning a top prize, you will be required to come back and play day in, day out. Our reviewers observed that those who do make the grade are rewarded handsomely. Leaderboard winners often receive a four-figure cash sum for their troubles, and multiple places are paid.

Another offer we found which focuses on the long term here is the VIP rewards programme, which you will be invited to join when you deposit a certain amount. Perks you can enjoy as a VIP at Arctic Spins include a personal account manager, exclusive bonuses, faster deposits with higher limits, and special gifts. Once you receive your invite, you become a member for life. We find that to be great news for players who like to invest heavily but not consistently, as there’s no monthly quota you'll need to achieve to maintain your VIP status.

Top Games Are the Tip of This Iceberg

We're afraid Arctic Spins might leave customers a little frosty with its welcome bonus, but the games selection is guaranteed to warm your spirits. A simple, clean layout makes it easy for you to view dozens of games at a time, giving you plenty of titles to choose from. Slots with an Ancient Egyptian theme always play well, so why not try a few spins on the Queen of the Nile’s natural successor Cleopatra? Or, if you don’t feel like an IGT classic, you could spin the NetEnt fan favourite Starburst into action. Scan through the long list of games and you’ll find Double Stacks, White Rabbit, Halloween Jack and Immortal Romance, among hundreds more.

When you're presented with such a vast selection of games, is it difficult to find what you’re after at this casino? Fortunately, the answer is no. We tested out Arctic Spins' terrific search menu for ourselves, and were pleased to see that it allowed us to make unique searches in no time. For instance, the ‘Wins’ category lets you filter games by the biggest winners or by the slots that are paying out most often. Checkboxes like ‘very big’ and ‘very frequent’ are uncommon on casino sites, but they actually make perfect sense for the casual players among you.

You can browse through lots more categories such as ‘New Games’, ‘Live Dealer’ and ‘Exclusive’, but we found the ‘Providers’ tab to be even more exciting. This lets you flick between different software developers such as Microgaming, Red Tiger and Bet Digital. It’s a clever part of the search criteria, letting you hone in on games which have a similar look and feel.

Spin and Play From Pole to Pole

Arctic Spins isn’t the newest kid on the block, but it was only introduced in 2017 – which means that the mobile product here is very modern. In recent years, there has been a major shift in the industry of players enjoying casino games on mobile. It brings with it a range of advantages, from access on the move to unique offers and a different user experience.

Playing on the go is a breeze. Log into the casino on your smartphone or tablet by entering the regular URL, just as you would on desktop. This will immediately redirect you to the mobile-optimised website, which shares many of the same features as the regular desktop casino. The fantastic thing about the mobile version is that changes were made to the way users interact with the menus and games, making it easier to tap and swipe between different sections of the casino. We were impressed with the solid mobile experience offered at Arctic Spins, with many of the games ported over and decent loading times to boot.

Great Customer Support to Warm You Up

Our review experts have got very few complaints about the support here. You have the option to get in touch via email, live chat or over the phone, which means there’s a method to suit every customer’s preferences. Email is manned 24 hours a day, and you’ll never wait more than a day for your response – although often it’s much less than this. You can access live chat from 8am until midnight (GMT), or give the casino team a call on a UK-based phone number.

The customer support team at Arctic Spins are efficient and friendly, and it’s great that they offer so many ways for you to contact them. If they could just extend their live chat hours to 24/7 to match their email support times, that would be the finishing touch.

Banking Inconsistencies Let This Casino Sink

There are plenty of ways to inject funds into your account at Arctic Spins. Online shoppers will be pleased to hear they can make a deposit via PayPal or credit card, plus there are e-wallet options such as Skrill and paysafecard you could use. Deposits are quick and painless with no hidden fees, and your funds are usually made available to play with instantly.

Withdrawals can take up to three working days to be processed, which isn’t such a ridiculous time – but it isn’t the fastest, either. Another thing we'll note is that there are some inconsistent communications on the minimum withdrawals. The GBP and USD minimum withdrawals differ in a fairly significant way. While the amounts are quite closely related at most casinos, here at Arctic Spins it seems that if you opt for USD, you will have to take out bigger lumps of cash to hit the required minimum.

As well as this, while reviewing Arctic Spins' banking section, we discovered that the minimum withdrawal is listed as two different figures in two places on the site. It’s unlikely to cause you many issues when you're withdrawing, but these kinds of inconsistencies can understandably rattle your confidence as a player who's spending hard-earned money at the casino.

It's Hit and Miss out in the Arctic

Our experts have confidently concluded that Arctic Spins has a lot going for it, but there are some obvious spots that could be improved. The welcome bonus is distinctly underwhelming, which could be enough to turn many players away before they even get started. On top of that, there’s some sloppy business with the cashier section containing inconsistencies in the terms.

However, a brilliant selection of games and even better search features mean the casino is still worth your consideration. With a little more work, Arctic Spins has the potential to be a top online casino. Until this is fulfilled, we suggest you sail away from the Arctic and land on the warmer shores of our top recommended casinos instead.


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